Shipping & Returns
What is your shipping policy?
Standard Shipping is free for orders of $50 or more within the contiguous U.S. Shipping rates for orders less than $50 are calculated at checkout.
I just placed my order. When will I receive it?
Typically, domestic orders arrive within 5-7 business days, but in the summer months, delivery may take a bit longer due to the heat. We do our best to ship your order early in the week to avoid it sitting in hot trucks over the weekend. To ensure your items arrive in perfect condition, please plan on having someone home to accept deliveries (especially during the summer).
Unfortunately, we can't be held responsible for melted candles or other wax products during transit, but we insure all shipments and include tracking information for you to monitor. Please keep in mind that once your package is scanned by the postal service, we can't control how long it will take to arrive. We're not liable for any delays, re-routes, or failed deliveries, but we want to make sure you receive your order. If you have any concerns about the status of your order, please don't hesitate to contact us at jordan@literarigoods.com
Do you ship to PO boxes?
We do ship to PO boxes, just make sure it has room and can accept deliveries. But keep in mind, it might limit your shipping options at checkout.
What if your package arrives damaged or defective?
Don't worry! Email us at jordan@literarigoods.com with pictures and keep the original packaging just in case.
Do you offer local pickup?
Want to save on shipping? Live in Panama City, Florida? Woohoo! You can pick up your order locally, just reach out to us at jordan@literarigoods.com to arrange it.
My shipping address is incorrect. What should I do?
Don’t panic! Send us an email at jordan@literarigoods.com ASAP so we can fix it before shipping.
Do you offer returns?
All of our products are made by hand in small batches, so imperfections and variations are normal. This includes: minor discoloration of the wax, small scratches or dents on the packaging, slightly off center labels, etc. None of these imperfections impact the quality of the product.